Privacy Policy
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
1. Data Controller
The party responsible for data processing on this website is: AnrufPro Feldbergstr. 100 81825 Email: info@anrufpro.de
2. Collection and Storage of Personal Data
When you visit our website, information is automatically sent to our website server. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until automatic deletion: • IP address of the requesting computer • Date and time of access • Name and URL of the retrieved file • Website from which access is made (referrer URL) • Browser used and, if applicable, the operating system of your computer • Name of your access provider The data mentioned is processed for the following purposes: • Ensuring a smooth connection to the website • Ensuring comfortable use of our website • Evaluating system security and stability
3. Appointment Booking and Contact
When you book an appointment or contact us through our website, the data you provide (e.g., name, email address, phone number, message) is stored for the purpose of processing your inquiry and for any follow-up questions. We do not share this data without your consent.
4. AI Phone Assistant
Our AI phone assistant processes phone conversations to answer calls, respond to customer questions, and book appointments. The following data is processed: • Spoken content of the phone call • Caller's phone number • Date and time of the call • Name and appointment details, if applicable Processing is based on Art. 6(1)(b) GDPR (contract performance) or Art. 6(1)(f) GDPR (legitimate interest). All data is processed in compliance with GDPR.
5. Chat Widget
We use a chat widget on our website that allows you to interact with our AI assistant. The following data may be collected when using the chat widget: • Chat messages and content • IP address • Browser type and version • Time of use The chat widget service is provided by GoHighLevel (HighLevel Inc., USA). GoHighLevel's privacy policy applies.
6. Your Rights
You have the right to: • Obtain information about your personal data stored by us (Art. 15 GDPR) • Request correction of inaccurate data (Art. 16 GDPR) • Request deletion of your data stored by us (Art. 17 GDPR) • Request restriction of processing (Art. 18 GDPR) • Request data portability (Art. 20 GDPR) • Object to processing (Art. 21 GDPR) To exercise your rights, please contact: info@anrufpro.de
7. Hosting
This website is statically hosted. The hosting provider collects the following data in so-called log files, which your browser automatically transmits: • IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), content of the request, HTTP status code, amount of data transferred, website from which the request comes, browser type, operating system and its interface, language and version of the browser software.
8. Changes to This Privacy Policy
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy. The new privacy policy will then apply to your next visit.